STEPS (Supporting Team Excellence with Patients Society) is a non-profit, team-based primary healthcare organization serving the Thompson Region of BC. We provide patient-centred care by bringing together family physicians, nurse practitioners nurses, and allied health professionals to support individuals and families at all stages of life.

Our services include primary care and family practice, urgent care for non-emergency concerns, women’s and sexual health services, prenatal care, and Indigenous partnership programs, along with other community-based health supports. Care is provided at multiple community health centre locations and through partnerships with local organizations.

STEPS uses a team-based, patient-centred approach to care, meaning your health is supported by a collaborative team of healthcare providers working together rather than a single provider working alone. This allows for more comprehensive, coordinated care tailored to your individual needs.

As a non-profit organization, STEPS focuses on improving access to care and health outcomes for the community rather than profit. We work closely with local partners, including Indigenous communities, and offer services designed to address gaps in the healthcare system while providing respectful, inclusive, and community-based care.

At this time, the only STEPS clinic accepting new patients for primary care attachment is the North Shore location.
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To be considered for attachment, patients must meet at least one of the North Shore eligibility criteria. Attachment is not guaranteed and depends on provider availability.
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Eligible patients must be without a current family doctor or nurse practitioner and be registered on the HealthLink BC (811) attachment waitlist.
If an individual is successfully attached and other members of their household do not have a primary care provider, those household members may also be attached.
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Some services, such as Women’s and Sexual health services and certain group programs, may be accessed without being attached to a STEPS primary care provider.
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Urgent care services are only available to patients who are already attached to STEPS and are not open to external patients.
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For the most up-to-date information about eligibility and referrals, please visit this website or contact one of our clinic's directly.
Referral Form

Group therapy programs require a referral to ensure the group is appropriate for your needs.

‍Prenatal classes do not require a referral and are open to eligible participants.

For primary care attachment at the North Shore clinic, a referral is required and patients must meet specific eligibility criteria. Referral does not guarantee attachment and is dependent on provider availability.

Some other services, such as Women’s and Sexual health services, may be accessed without a referral.

Please contact our clinic's for the most up to date information.

Yes, we are always looking for dedicated healthcare professionals to join our team. Please visit our Work With Us page for current openings and application details.

We welcome partnerships and funding opportunities that align with our mission. Please contact our CEO Christine at ceo@stepshealth.ca to discuss how we can work together.

We currently operate three main locations in Kamloops and surrounding areas. For the most up-to-date information on locations and hours, please visit our website under the 'Contact Us' section.

Yes, we offer telehealth services for certain types of appointments. Contact us for more information and to find out if your appointment can be conducted virtually.